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The Armstrong Company

(630) 438-5060

Lombard, IL

https://www.goarmstrong.com

Disclaimer: For informational purposes only based on our research; please verify all final details and terms directly with your moving company.

Company Overview

Founded in 1957 and headquartered in Memphis, Tennessee, The Armstrong Company has evolved from a small, family-owned moving business into a leading provider of residential, commercial, and supply chain services. In 2023, the company rebranded to unify its diverse service offerings under a single, clearer brand identity. Armstrong operates nationwide with over 25 offices and is affiliated with United Van Lines, the largest domestic moving carrier in the U.S.

Services Offered

Residential Moving: Full-service local, long-distance, and international moves, including packing, unpacking, storage, and valuation coverage.
Commercial Moving: Office relocations, IT disconnect/reconnect, furniture installation, project management, and disaster recovery.
Supply Chain Solutions: Logistics, warehousing, inventory management, final mile delivery, and fulfillment services.
Specialty Services: Crating, decluttering, temporary housing assistance, and realtor referrals.

What Sets Them Apart

Sustainability Focus: Eco-friendly practices, recyclable packing materials, reduced truck emissions, and energy-efficient warehouses.
Comprehensive Services: Wide range of services beyond traditional moving, including supply chain solutions and specialty services.
National Presence: Over 25 offices across the U.S., offering a broad geographic reach.

Service Areas and Availability

Armstrong operates nationwide, with offices in over 20 states. They offer services for local, long-distance, and international moves, catering to both residential and commercial clients.

Reputation & Customer Satisfaction

Armstrong holds an A+ rating with the Better Business Bureau (BBB), reflecting strong customer satisfaction. Reviews generally praise professionalism and efficiency, though some customers report issues with communication and scheduling.

Pricing & Scheduling

Armstrong offers free virtual or in-home estimates to provide accurate pricing. Scheduling moves 2–4 weeks in advance is recommended, especially during peak seasons. Pricing varies based on the scope of the move, distance, and services required.

Accreditation and Rating

BBB Accreditation: Accredited since 1986
BBB Rating: A+

Team & Expertise

Armstrong’s team comprises experienced professionals trained in various aspects of moving and logistics. They offer personalized services with dedicated move managers and specialized crews for different types of moves.

Achievements

Established Reputation: Over 65 years in the moving and logistics industry.
National Reach: Operates over 25 offices across the United States.
Sustainability Initiatives: Recognized for eco-friendly practices in the moving industry.

5 Little Known Facts

Armstrong offers virtual home surveys for accurate estimates.
They provide temporary housing assistance during transitions.
Armstrong has a dedicated team for IT disconnect/reconnect services.
They offer realtor referrals to assist with home sales.
Armstrong has been recognized as an eco-friendly moving company.

Recommendations Before Hiring

Obtain a Written Estimate: Request a detailed, written estimate to understand the scope and cost of services.
Verify Insurance Coverage: Ensure adequate insurance options for your belongings.
Check for Licensing: Confirm that Armstrong holds the necessary licenses for operating in your area.
Read Customer Reviews: Gauge recent client satisfaction and service quality.
Discuss Policies: Clarify policies regarding cancellations, rescheduling, and handling of damaged items.

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