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Extra Space Storage

(860) 661-1627

Old Saybrook, CT

(309) 247-8124

Macomb, IL

(724) 981-4116

Hermitage, PA

(814) 954-1250

State College, PA

https://www.extraspace.com

Disclaimer: For informational purposes only based on our research; please verify all final details and terms directly with your moving company.

Company Overview

Extra Space Storage is a publicly traded real estate investment trust (REIT) and the largest operator of self-storage facilities in the U.S., with over 4,000 properties nationwide . Established in 1977, the company is headquartered in Salt Lake City, Utah. Extra Space Storage is committed to providing convenient, secure, and professional storage solutions to meet the diverse needs of its customers.

Services Offered

Extra Space Storage provides a wide range of self-storage solutions, including:
Standard Storage Units: Available in various sizes to accommodate personal and business items.
Climate-Controlled Units: Ideal for sensitive items requiring temperature regulation.
Vehicle Storage: Options for storing cars, boats, RVs, and other vehicles.
Business Storage Solutions: Tailored services for inventory, equipment, and document storage.
Moving Supplies: Offering boxes, tape, and other packing materials at select locations.
24-Hour Access: Available at certain facilities for added convenience.

What Sets Them Apart

Extensive Network: Over 4,000 locations across the United States, ensuring accessibility for customers.
Flexible Leasing Options: Month-to-month rentals provide customers with flexibility.
Comprehensive Services: A full range of storage solutions, including climate-controlled units and vehicle storage.
24/7 Customer Support: Dedicated teams available to assist customers at any time.
Advanced Security Measures: Features such as video surveillance, gated access, and on-site management enhance security.

Service Areas and Availability

Extra Space Storage operates nationwide, with facilities in major cities and suburban areas across the United States. Customers can find a convenient location by visiting the company’s website and using the location finder tool.

Reputation & Customer Satisfaction

Extra Space Storage has earned a reputation for reliability and customer satisfaction:
BBB Accreditation: The company is accredited by the Better Business Bureau, demonstrating a commitment to resolving customer complaints .
Positive Customer Reviews: Many customers praise the company’s clean facilities, helpful staff, and secure storage options.

Pricing & Scheduling

Competitive Pricing: Storage unit prices vary by location and unit size, with options to fit various budgets.
Promotions: Some facilities offer move-in deals such as the first month free or half-off .
Flexible Scheduling: Month-to-month leases provide flexibility for customers’ storage needs.

Accreditation and Rating

BBB Accreditation: Extra Space Storage is accredited by the Better Business Bureau, indicating trustworthiness and a commitment to resolving customer complaints .
Industry Recognition: The company has received various awards for excellence in customer service and business practices.

Team & Expertise

Extra Space Storage employs a team of professionals dedicated to providing exceptional customer service. Staff members are trained to assist with selecting the appropriate storage unit, answering questions, and ensuring a smooth rental experience.

Achievements

Leader in the Light Award: Extra Space Storage was the first self-storage company to receive the Leader in the Light award from the National Association of Real Estate Investment Trusts (NAREIT) in 2020, recognizing sustainability efforts .
SAMY Award: The company received the 2021 SAMY Award for Best Social Media Campaign, highlighting its effective digital marketing strategies.

5 Little Known Facts

Environmental Initiatives: Extra Space Storage is committed to sustainability, implementing energy-efficient practices and eco-friendly building designs.
Employee Recognition: The company has been recognized as one of America’s Best Mid-Sized Employers by Forbes and Statista .
Community Involvement: Extra Space Storage participates in local community events and supports charitable organizations.
Technology Integration: The company utilizes advanced technology for facility management and customer service.
Diverse Storage Options: Beyond traditional storage units, Extra Space Storage offers vehicle storage and business solutions.

Recommendations Before Hiring

When considering Extra Space Storage for your storage needs:
Compare Prices: Check prices at different locations to find the best deal.
Visit the Facility: If possible, tour the facility to assess cleanliness and security measures.
Review Lease Terms: Understand the lease agreement, including any fees and rental terms.
Check Promotions: Inquire about any current promotions or discounts available.
Assess Accessibility: Ensure the facility’s hours and access options align with your needs.

Have you worked with Extra Space Storage? Share your feedback to guide others in choosing the right moving company

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