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Valley Storage

(540) 382-5394

Christiansburg, VA

https://www.valleystorage.com

Disclaimer: For informational purposes only based on our research; please verify all final details and terms directly with your moving company.

Company Overview

Valley Storage is a family-owned self-storage provider established in 1985. With over 40 years in the industry, they offer a range of storage solutions to meet various customer needs. Their facilities are equipped with modern amenities to ensure the safety and convenience of stored items.

Services Offered

Valley Storage provides a variety of storage options, including:
Drive-Up Storage Units: Easy access units allowing customers to drive directly up to their storage space.
Indoor Storage Units: Units located inside a building, offering additional protection from the elements.
Temperature-Controlled Units: Units maintained at a consistent temperature to protect sensitive items.
Vehicle, RV, and Boat Storage: Designated spaces for storing vehicles, recreational vehicles, and boats.
Online Rentals: The ability to rent storage units online for added convenience.
Online Bill Pay: Customers can manage their payments through an online portal.
EZ Pay – Automatic Payment Option: An automated system to ensure timely payments without manual intervention.

What Sets Them Apart

Family-Owned Business: Being family-owned allows Valley Storage to provide personalized customer service.
Multiple Locations: With facilities in various states, they offer convenient storage solutions to a wide customer base.
Modern Amenities: Their facilities are equipped with features like temperature-controlled units and security cameras to ensure the safety of stored items.

Service Areas and Availability

Valley Storage operates in several states, including:
North Carolina
Ohio
Pennsylvania
South Carolina
Virginia
They offer flexible scheduling to accommodate customers’ needs.

Reputation & Customer Satisfaction

Valley Storage has received positive feedback from customers:
Customer Reviews: Many customers have praised the company for its clean facilities and helpful staff.
BBB Accreditation: Some locations are accredited by the Better Business Bureau (BBB), reflecting their commitment to resolving customer complaints and maintaining trust.

Pricing & Scheduling

Competitive Rates: Valley Storage offers competitive pricing for their services.
Flexible Scheduling: They provide flexible scheduling to accommodate clients’ preferred moving dates.

Accreditation and Rating

BBB Accreditation: Valley Storage is accredited by the Better Business Bureau (BBB), indicating a commitment to ethical business practices.
BBB Rating: The company holds an A+ rating with the BBB, reflecting high customer satisfaction and trust.

Team & Expertise

The team at Valley Storage consists of experienced professionals trained in various aspects of storage, including facility management, customer service, and security. Their expertise ensures that items are handled with care and facilities are maintained to high standards.

Achievements

Established Reputation: With over 40 years in the industry, Valley Storage has built a reputation for providing reliable storage services.
Top Movers in Various States: The company has been recognized as one of the top storage providers in several states, based on independent analyses of storage companies in the area.

5 Little Known Facts

Family-Owned Since 1985: Valley Storage has been a family-owned business since its inception.
Nationwide Services: In addition to local and long-distance storage, Valley Storage offers services across multiple states.
Specialized Storage Options: The company provides specialized storage options for vehicles, RVs, and boats.
Online Services: Valley Storage offers online rentals and bill payments for customer convenience.
Charity Initiatives: They participate in the Charity Storage™ program, allowing customers to donate unused items to raise funds for worthwhile causes.

Recommendations Before Hiring

Obtain a Detailed Estimate: Request a written estimate that includes all potential charges and services.
Verify Licensing and Insurance: Ensure that the company is properly licensed and insured to operate in your area.
Read Customer Reviews: Check recent customer reviews to gauge the company’s reliability and service quality.
Clarify Services Included: Confirm what services are included in the quoted price and inquire about any additional fees.
Understand Policies: Be aware of the company’s policies regarding cancellations, rescheduling, and liability for damaged items.

Have you worked with Valley Storage? Share your feedback to guide others in choosing the right moving company

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