International Moving Companies

Licensing & Regulatory Status: If your household goods will be shipped by ocean to or from the United States, verify that the company arranging the ocean transportation is appropriately licensed or registered with the Federal Maritime Commission and has the required financial responsibility. The FMC specifically advises consumers to verify international movers offering ocean transportation through its licensing records.

Who Handles Your Shipment: Ask whether the company you hire will manage the shipment directly or use other freight providers, destination agents, or subcontractors. Get the names of important third parties when possible.

Written International Estimate: Compare detailed written estimates that identify the shipment, transportation method, packing services, origin charges, destination services, storage, and charges that may not be included in the quoted price. The FMC recommends obtaining multiple written estimates based on an inspection of the goods rather than relying only on telephone or online estimates.

Insurance & Liability: Ask what protection applies while your belongings are being packed, transported, stored, handled at ports, and delivered overseas. Review exclusions, deductibles, claim procedures, and coverage limits before booking.

Destination-Country Experience: Look for a company with experience shipping household goods to your specific destination. Customs procedures, prohibited items, documentation, delivery practices, and import requirements vary by country.

Customer Feedback & Complaint History: Look beyond one overall rating. Review recurring feedback involving estimates, customs coordination, delays, damaged or missing items, destination charges, communication, and claims.