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American Van Lines

Company Overview

American Van Lines is a family-owned moving company established in 1995, specializing in long-distance relocations. Headquartered in Pompano Beach, Florida, with regional hubs in Texas and North Carolina, the company offers nationwide moving services across the continental U.S. They are known for their flat-rate pricing and commitment to customer satisfaction.

Services Offered

Long-Distance Moving: Tailored interstate relocations with options for full-service moves, including packing and fine-art handling.
Packing Services: Professional packing and unpacking services to ensure the safety of belongings during transit.
Storage Solutions: Secure storage options available, with free storage for the first month on long-distance moves.
Specialty Item Handling: Expert handling of delicate items such as antiques, artwork, and pianos.
Commercial Moving: Relocation services for businesses, including office equipment and records.

What Sets Them Apart

Flat-Rate Pricing: Offers transparent, binding estimates to avoid unexpected costs.
Specialized Care: Trained professionals handle specialty items with care and expertise.
Experienced Team: A full staff of qualified professionals from diverse backgrounds ensures efficient and reliable service.

Service Areas and Availability

American Van Lines operates nationwide within the continental U.S., with regional hubs in Florida, Texas, and North Carolina. They offer both local and long-distance moving services, including interstate relocations.

Reputation & Customer Satisfaction

BBB Rating: B+ rating, reflecting a solid reputation with room for improvement.
Awards: Recipient of the Global Network Commitment to Excellence Gold Award for exceptional service results.

Pricing & Scheduling

Flat-Rate Pricing: Provides binding estimates based on the specifics of each move, including distance, volume of items, and additional services required.
Scheduling: Flexible scheduling options to accommodate customer needs, with the ability to handle both local and long-distance moves.

Accreditation and Rating

Licensing: Holds necessary federal and state moving licenses.
BBB Rating: B+ rating, indicating a solid reputation.

Team & Expertise

American Van Lines has a team of experienced professionals skilled in logistics planning, specialty item handling, and full-service moving. Their staff ensures efficient and reliable service for all types of moves.

Achievements

Global Network Commitment to Excellence Gold Award: Recognized for exceptional service results and commitment to excellence.
Industry Recognition: Acknowledged for dependable long-distance service and specialized care for valuable items.

5 Little Known Facts

Offers transparent, binding flat-rate pricing.
Handles specialty items like antiques, artwork, and pianos with care.
Provides secure storage solutions, including free storage for the first month on long-distance moves.
Staffed with experienced professionals from diverse backgrounds.
Recipient of the Global Network Commitment to Excellence Gold Award.

Recommendations Before Hiring

Assess Your Needs: Determine specifics of your move, including distance, volume, and special requirements.
Request a Detailed Estimate: Obtain a binding estimate to avoid unexpected costs.
Inquire About Services: Discuss any additional services such as packing or storage.
Verify Licensing and Insurance: Ensure the company holds the necessary licenses and offers insurance coverage.
Plan Ahead: Schedule your move early to secure preferred dates and availability.

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American Van Lines FAQs

Is American Van Lines a broker or a carrier?

American Van Lines is a moving carrier, not just a broker. They operate their own trucks and moving crews.

What services does American Van Lines provide?

They offer long-distance moves, corporate relocations, military moves, and specialty services for items such as antiques, pianos, and fine art.

Does American Van Lines handle local moves?

Their focus is primarily on long-distance and cross-country moves, though availability for local moves depends on location.

Is American Van Lines licensed and insured?

Yes, they are registered with the U.S. Department of Transportation (USDOT) and Federal Motor Carrier Safety Administration (FMCSA).

How do I get a moving quote from American Van Lines?

You can request a quote online or by phone. They typically offer binding estimates based on an inventory of your items.

What payment methods does American Van Lines accept?

They usually require a deposit via credit card to secure a booking, with the balance due upon delivery (cash, certified funds, or credit card depending on terms).

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