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Step 6 out of 7

Who do you want to handle your move:

💡 Expert Moving Tip

When moving long-distance (interstate), always ask for a Binding Not-To-Exceed Estimate in writing before booking. Whether you choose a carrier or a broker, this protects you from unexpected price hikes on moving day by ensuring your final cost cannot go above the estimate—even if the actual weight or inventory is slightly higher than expected.

Carriers (The “Actual Movers”)

What they do: Own trucks and employ the crews that handle your move from start to finish.

Liability: Directly responsible and legally liable for your cargo.

Pros: Direct accountability, consistent crews, and accurate pricing estimates.

Cons: Limited availability when fully booked and potential geographic restrictions for long-distance moves.

Brokers (The Coordinators)

What they do: Shop, book, and coordinate your move by matching you with third-party carriers.

Liability: Not responsible for the physical move or cargo damage.

Pros: High flexibility and convenient shopping across networks.

Cons: Risk of communication gaps between booking and moving day, plus potential price changes if inventory shifts.

Either One

Protect yourself with these key steps regardless of whether you choose a carrier or a broker:

Never sign blank documents: Ensure all forms are fully completed in writing first.

Know your insurance: Standard liability is only 60 cents per pound; ask about Full Value Protection.

Get the carrier’s name: If using a broker, get the actual trucking company’s name and USDOT number before signing.